Training Course

Training Course for Management:

Design Thinking

To enhance participants’ creativity and to transform a creative mindset and attitude into a solution-based approach: feasible and down-to-earth execution. With a guest speaker, Leung Pak Kin, lyrist, on the topic, “Zero cost, Million Effects” through social media tools.
Coaching Skill

Applying the essential rules and skills of coaching and recognizing 7 coaching styles with stages in Coaching Structure.
Understanding Your Teammates Through Psychology

Identifying types of personal styles: Action, Process, Idea & People & learning how to get along with different working styles, through MBTI.
Influential Skill

10 practical influential skills will help you to persuade others without ‘Push’ or ‘High-handed’ factors, especially for those who found difficulties getting along with younger teammates or subordinates.
Engaging New Gen in Workplace

Understanding how New Gen thinks and what their motivations are. Recognizing the myths and application of bridging the gaps between different generations in order to maximize their contribution and productivity.
Change Management

Understanding the importance of change; managing change and resistance to change; learning steps of catalyzing change in an effective way.
Learning from The Failure & Success Of Worldwide Corporations

Through understanding the process and management styles of different corporations, participants will learn how good or bad they are already in their corporations
Advance Leadership Skill

Applying situational leadership on different types of staff and common pitfalls towards a leader.
Profit & Loss Management

Participants will learn practical budgeting and forecasting tools with down-to-earth financial planning techniques. KPI and business analysis skills, solution-based discussion with activities, P & L management skills & enhancing profits effectively are the cores of the course.
Managing Cultural Differences

Identify key & minor cultural differences throughout the countries and backgrounds of teammates, through building effective cross-cultural, professional relationships, based on an understanding of the business practices in the target cultures.
Managing Quality Service

Understanding the cycle of Quality Service: identifying the needs > delivering quality customer service > strategy > people > system > monitoring and improving results.
Managing Upward

Understanding Different Personalities & Generations, Clarifying Aims & Needs, adding Taking Things Forward as major learning points. Participants will understand ‘not to change your boss, but to work things out’ concept, through providing solutions, not problems only.
Delegation Skill

Understanding delegation is an investment; learning how delegation enhance others’ ability and responsibility; recognizing ineffective delegation’s causes and solutions.
Situational Leadership

Applying situational leadership on different types of staff andcommonpitfalls towards a leader
Managing Your EQ

Understanding how and why we react to external events in a particular way and how to get along with one’s EQ.
Handling Objection

Learning to clarify the real meaning of objection and “Feel, Felt, Found” skills.
Systematic Problem Solving Skill

Identifying types of problem: Routine, Emergency, Strategic & Operational, the cycle of problem solving, how to reach and implement a decision.
Creativity & Innovation

Applying Brainstorming, Mind Map and Osborn’s 9 Creativity Tools, with a team, to create solutions and better ideas related to operations and business.
Positive Thinking

Understanding how your thinking, attitude and behavior interact; applying the tool of reframing and empowering belief for positive thinking through language and behavior.
Time Management

Learning to Identify, reduce and eliminate time-wasters; Understanding SMART goal and how to prioritize ‘important’ and/ or ‘urgent’ activities in operations
Train-The-Trainer

Understanding your audience, yourself and what are the Do’s and Don’ts; learning practical skill and roles of a trainer by combining message, performance and activity.

# Training Need Analysis (TNA) & Training Effectiveness Analysis (TEA)

Learn more about the TNA & TEM

Course

Training Course for Frontliners:

Design Thinking

To enhance participants’ creativity and to transform a creative mindset and attitude into a solution-based approach: feasible and down-to-earth execution. With a guest speaker, Leung Pak Kin, lyrist, on the topic, “Zero cost, Million Effects” through social media tools.
Coaching Skill

Applying the essential rules and skills of coaching and recognizing 7 coaching styles with stages in Coaching Structure.
Understanding Your Teammates Through Psychology

Identifying types of personal styles: Action, Process, Idea & People & learning how to get along with different working styles, through MBTI.
Influential Skill

10 practical influential skills will help you to persuade others without ‘Push’ or ‘High-handed’ factors, especially for those who found difficulties getting along with younger teammates or subordinates.
Engaging New Gen in Workplace

Understanding how New Gen thinks and what their motivations are. Recognizing the myths and application of bridging the gaps between different generations in order to maximize their contribution and productivity.
Change Management

Understanding the importance of change; managing change and resistance to change; learning steps of catalyzing change in an effective way.
Learning from The Failure & Success Of Worldwide Corporations

Through understanding the process and management styles of different corporations, participants will learn how good or bad they are already in their corporations
Advance Leadership Skill

Applying situational leadership on different types of staff and common pitfalls towards a leader.
Profit & Loss Management

Participants will learn practical budgeting and forecasting tools with down-to-earth financial planning techniques. KPI and business analysis skills, solution-based discussion with activities, P & L management skills & enhancing profits effectively are the cores of the course.
Managing Cultural Differences

Identify key & minor cultural differences throughout the countries and backgrounds of teammates, through building effective cross-cultural, professional relationships, based on an understanding of the business practices in the target cultures.
Managing Quality Service

Understanding the cycle of Quality Service: identifying the needs > delivering quality customer service > strategy > people > system > monitoring and improving results.
Managing Upward

Understanding Different Personalities & Generations, Clarifying Aims & Needs, adding Taking Things Forward as major learning points. Participants will understand ‘not to change your boss, but to work things out’ concept, through providing solutions, not problems only.
Delegation Skill

Understanding delegation is an investment; learning how delegation enhance others’ ability and responsibility; recognizing ineffective delegation’s causes and solutions.
Situational Leadership

Applying situational leadership on different types of staff andcommonpitfalls towards a leader
Managing Your EQ

Understanding how and why we react to external events in a particular way and how to get along with one’s EQ.
Handling Objection

Learning to clarify the real meaning of objection and “Feel, Felt, Found” skills.
Systematic Problem Solving Skill

Identifying types of problem: Routine, Emergency, Strategic & Operational, the cycle of problem solving, how to reach and implement a decision.
Creativity & Innovation

Applying Brainstorming, Mind Map and Osborn’s 9 Creativity Tools, with a team, to create solutions and better ideas related to operations and business.
Positive Thinking

Understanding how your thinking, attitude and behavior interact; applying the tool of reframing and empowering belief for positive thinking through language and behavior.
Time Management

Learning to Identify, reduce and eliminate time-wasters; Understanding SMART goal and how to prioritize ‘important’ and/ or ‘urgent’ activities in operations
Train-The-Trainer

Understanding your audience, yourself and what are the Do’s and Don’ts; learning practical skill and roles of a trainer by combining message, performance and activity.

How’s the ROI after training sessions?

Training Need Analysis (TNA) & Training Effectiveness Measurement (TEM)

The self evaluation enables each participant to understand one self’s strengths and ways to improve with a higher acceptance level for both training plan and training effectiveness measurement through the ROPELOC Factors as below,

AI : Active Involvement

CT : Cooperative Teamwork

LA : Leadership Ability

OT : Open Thinking

SC : Self Confidence

SE : Social Effectiveness

TE : Time Efficiency

CH : Coping with change

OE : Overall Effectiveness

TNA & TEM

Training Need Analysis (TNA) & Training Effectiveness Analysis (TEA)

TNA will be conducted before the training program and to focuses on finding out the training need.

To find out the training need and objective
What its the staff's real thinking instead of the company
To make the training program more related with the working situation

TEA is an indispensible part of a comprehensive training programme for it serves three major purposes.

To demonstrate the cost-effectiveness and Return on Investment (ROI) of training;
To provide feedback to participants for further development; and
To indicate future training and development direction.

Training Methodology:

Experiential Learning is the cornerstone of our training and development approach. We believe that adult learners learn best by doing and experiencing. Through a series of well-designed activities & discussion, participants will learn the key messages more vividly.

Activities (Doing): participate experience physically or mentally in a dynamic and challenging event, activity, game, exercise and process.

Discussion (Reflecting & Connecting): recall and re-examine behaviors, actions and feeling; explore what was done, what worked and did not work and the reason behind; identify values, beliefs, patterns and assumptions that guide how we plan, do, check and act.

Application (Deciding): draw up summary and conclusions; shift thinking patterns and behavioral habits in real life cases; reinforce on how to transfer experiences and learning into one’s working or personal life.

1. Need Identification - Training Need Analysis (TNA)

2. Planning - Getting Readt to Start

3. Involvement - Getting Started

4. Internalization - Learning by Doing

5. Reflection - Making Meaning

6. Application - Transfer of Learning

7. Follow up - Assessment & Evaluation

"No one can tell you the solution, Acrux helps you to FIND OUT your Needs, Blind Spot and eventually your SOLUTION"

Train Methodology